Monday, December 3, 2012

Finding the right debit order method

By Tim Smart


Companies have no idea of the advantages of employing a debit order company to acquire monies from their customers, not to mention which debit order method will be the suitable for their requirements.

Having sorted out companies payment collection techniques I will attempt to explain why you must be using debit order as preferred payment collection method for your online business as well as which debit order method would be most suitable to your market and kind of customers.

Lets start with what a debit order is:

A debit order is an instruction that the bank or credit card account owner provides a enterprise to recover funds directly from their personal account. They manner in which a client presents this instruction is by filling out a written or verbal (generally telephonic) debit order mandate.

A debit order, as we refer to it in South Africa, may be termed as a direct debit in many areas of the world. For additional info on direct debits please see the relevant Wikipedia article.

In South Africa there are generally 2 kinds of debit order. Electronic Funds Transfer (EFT) and Early Debit Order (EDO) which may additionally be broken into Authenticated Early Debit Order (AEDO) as well as Non-authenticated Early Debit Order (NAEDO). EFT debit orders run after EDO debit orders when processed via the standard banking debit order runs. Both AEDO and NAEDO debit orders run in a randomised manner before EFT debit orders and allow lenders an equal capability to collect monies from the debtors.

NAEDO debit orders were launched in 2008 due to a National Credit Act initiative and enable creditors to collect anywhere up to R5,000.00 through the most fair way achievable. It is important to note that regular EFT debit orders make provision for collecting up to R500,000.00 per debit instruction.

EFTs are typically less expensive than AEDOs and NAEDOs but do not include the capability to track a persons account/credit card for up to 32 days. If monies would get to the account within the tracking period, these funds could be reserved for collection by the party initiating the debit.

Some quick samples to clarify how EFT and NAEDO debit order collections could possibly be used:

1. An investment business desiring to collect an additional payment from one of their investors would most definitely make use of an EFT debit order since the probability of the customer having available funds for collection is incredibly high. The total amount to be collected would also many times go beyond the R5,000.00 NAEDO limit and cost of the collection might be a consideration.

2. Insurance brokerages acquiring a monthly payment from one of their clientele for funeral cover might be best off choosing a NAEDO debit order run. The odds of this consumer having money handy is very low and tracking is going to be useful to monitor the customers account for when monies do turn up (commonly their once a month compensation).

Just about any micro loan provider would be best off implementing NAEDO since they do business with customers who usually do not have cash available within their accounts especially on the typical debit collection days. Nevertheless this is quite self evident as these people would have a record of seeking credit and might have many debit orders to several creditors going off on the same day. It is because of this that the randomisation of NAEDO transactions may become a big benefit to make certain each creditor has an equal possibility of being compensated.

In contrast any service provider will almost certainly pick EFT as their desired debit order method since they maintain some sort of influence over their client in the form of ending/suspending service as a way to obtain payment. Service providers also ordinarily do not offer any credit terms and payment is done on a month-to-month basis.

I realize there are many circumstances and edge cases which might justify a service provider or creditor deciding to utilize either EFT or EDO debit orders and definitely will explore these instances in depth throughout my subsequent post.




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